customer
Screw Up
Email telling me I had stuff in my cart, but after logging in it was empty. I also don't appreciate the numerous calls, voicemails, and emails about my cart items when in fact there was nothing in there.
The leading online shop offering the best quality skin & hair care products. Creators of Genucel, Esotique XV, Provia, and many more!
Chamonix Skin Care (betterskintoday.com) has 1,374 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 82 reviews with 2 stars · Clear filters
customer
Email telling me I had stuff in my cart, but after logging in it was empty. I also don't appreciate the numerous calls, voicemails, and emails about my cart items when in fact there was nothing in there.
customer
I didn't experience the result that I have heard and read about as to the wrinkles, puff bags going away.
customer
I wanted to get the 40% discount as outlined in an email promotion. I didn't get it for the bogo 50% off. The system came back and stated the discount was applied but it wasn't when I checked out. I also wanted to purchase the large package but didn't want the auto ship.
Jennifer K F.
I have been a Chamonix client for YEARS and had the hardest time ordering today. Due to some privacy thing, I had to make a new account and had to try several times before it finally worked. I kept getting the message "you must fill out all fields" -- ALL the fields WERE filled out! It was extremely frustrating and I almost gave up. But I love Esotique with Retinol so much, I had to keep trying.
Rosa
Trouble checking out
customer
It took forever to complete the order. I was told to complete all fields. They were all completed. I finally decided to cancel order then retry. It was not user friendly.
customer
Would,not take credit Card had to use another One
Barbara
I was not able to enter the coupon for 35% off on my order.