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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Feb 4, 2021
Fast and courteous
Fast and courteous
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Sandra N.
Feb 4, 2021
A very professional
A very professional, courteous, knowledgeable and efficiently run healthcare business. My first time with the staff on duty but I felt like they were trusted family. They are my Urgent Care of choice when needed.
Report
Patient
Feb 4, 2021
Covid Test
I was given a Covid test and they were very professional, timely, and thorough in the exam.
Report
Patient
Feb 4, 2021
Great fast efficient service!
Great fast efficient service!
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Patient
Feb 4, 2021
The BetterMed Urgent Care in Short Pump…
The BetterMed Urgent Care in Short Pump is absolutely the best. Great customer service and very caring. After having multiple unpleasant experiences at the Mechanicsville location, I vowed to not use BetterMed again. However, after experiencing such a great staff to care for my son and I at the Short Pump location, I must say this location will see us in the future if need be. Thanks so much for your great customer service, caring hearts and warm atmosphere it meant a lot during our time of need.
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Patient
Feb 4, 2021
Quick and easy
Quick and easy! Front desk was really pleasant.
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Patient
Feb 4, 2021
The staff were professional expedient…
The staff were professional expedient and courteous. I received care in a timely manner. Everything was explained to me and easy to understand terms.
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Patient
Feb 4, 2021
Covid test
I had a covid test there. Really easy and quick process.
Report

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