Patient
Positive experience.
My PA came in with knowledge, was efficient and took in all the information I provided and acted on it. Her bedside manner was professional yet kind and for the first time in a while, I felt “heard”.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
My PA came in with knowledge, was efficient and took in all the information I provided and acted on it. Her bedside manner was professional yet kind and for the first time in a while, I felt “heard”.
Patient
Very caring and thoughtful staff. Very thorough too. Exceptionally fast results.
A W.
I was very pleased with my service. Everyone I interacted with from the phone calls to the to physical contac were all done in a kind, comforting and with care manner.
Anne S.
The service at BetterMed Urgent Care was TOPS !! As soon as I checked in, I was a brought back to a room. The entire process from start to finish, including X-rays, was less than an hour. Everyone from the front counter, the P.A. and all others I came in contact with .... were exceptioinally nice and courteous.
KIMBERLY P.
Efficient, polite and professional
Patient
Excellent service!
Patient
BetterMed gives excellent customer service!! Their staff does a great job! Had 3 COVID tests there and they are the best!
Patient
outstanding job keep up the good work.