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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Apr 16, 2021
Amazing staff!
The entire staff was great and even remembered us since we were there twice in one week!
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Patient
Apr 16, 2021
Prompt service
Prompt service, friendly staff, good with our kids!
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Patient
Apr 16, 2021
Clean and quick
Clean and quick
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Patient
Apr 16, 2021
Very quick and professional
Very quick and professional
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Mama Bear & C.
Apr 13, 2021
Fast
Fast, friendly and professional.
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Patient G.
Apr 10, 2021
Honest & Caring service
The staff is honest & kind. Starting with the reception area, they make sure to get to you checked-in on a timely fashion. The nurses treat you like a person (not a number), and the providers are very thorough in making sure every issue is addressed before patient check-out. Great experience over all.
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Sabrina
Apr 10, 2021
BetterMed has been great
BetterMed has been great, every time. There is usually no wait, the staff is friendly and efficient, and the doctors and nurses have explained everything to me in an easy to understand way. I highly recommend for your urgent care needs!
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Patient
Apr 10, 2021
BetterMed looked at my leg and…
BetterMed looked at my leg and instructed me to go the Hospital Emergency Room. They wanted to ensure it was not a blood clot. I immediately went there and discovered that I have lymphedema. I really thank BetterMed for suggesting this to me.
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