Patient
The staff is always so friendly and…
The staff is always so friendly and helpful. I'm always in and out very quickly.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
The staff is always so friendly and helpful. I'm always in and out very quickly.
Lori H.
Very caring people and just what you need when you can't get to a doctor and don't need to go to the emergency room. They are filling a great need. Every time myself or a family memeber have used them, we have gotten great care and people who care!
Roger P.
Easy check in, friendly staff and quick service. Very impressed with BetterMed!
Patient
The whole process was easy and the staff is so sweet and kind. I spent no time waiting to be seen and Dr Stewart listened to me and was very helpful and informative!
Patient
It was a great experience. We were on vacation when our 2 year old started not feeling well. There was no wait and we were checked in immediately and put into a room. The doctor was thorough and detailed. The longest time we waited was just for the COVID test to come back and they gave my son a lollipop to distract him from the wait. I will definitely come back if we need urgent care on vacation!
Rick F.
Very quick, professional and friendly medical care. I really got the impression that they cared about me as a person and not just a number.
Patient
Excellent, knowledgeable staff.
Response from BetterMed Urgent CareJul 21, 2021
Thanks for the positive feedback!
Cindy R.
I saw Sarah Ro at the Chester Better Med. She was great ,very thorough. I wish I could find a primary Dr as good as her. The staff all treated me very well
Response from BetterMed Urgent CareJul 21, 2021
Thank you for your feedback, Cindy! We will be sure to share your positive comments with Sarah.