BetterMed Urgent CareReviews of bettermedcare.com

Easy to schedule an appointment, Prompt check in. Very satisfied with diagnosis and ease of picking up RX.

My Primary Care provider never seems to be available when I’m not feeling well.. I’ve had several visits with BetterMed now and I’ve always had a great experience. All staff members have been excellent!

Thanks for the good service. In a nutshell I got what I needed, when I needed it. A covid test swab for travel purposes.

Everyone was super nice to me when I felt my worse...Thank you so much for your kindness....

BetterMed is the BEST place to go COVID testing. I had to have results for a PCR test within a day, on Easter Sunday in order to travel to CA on Monday. I can't thank them enough for making this happen. THANK YOU THANK YOU!!! The staff were very friendly and helpful with my situation (the Colonial Heights and Short Pump locations)

I went in because I had a sore throat, slight fever, headache, and congestion. I had a strep test, flu test, and covid test. The nurse was so kind taking all the tests she even gave me a vomit bag since it made me feel ill. She was so comforting and kind. Wish I remembered her name I went in on Friday, March 19th if that helps. Kenneth Ramey was fantastic. When I found out I did not have the flu or strep but I had Covid I was brought to tears. He was comforting and resourceful in what I needed to do. He described how the news only tells us the deaths but not the number of people who survive. He even told me a story to help with the information. It was so comforting to me. The kind words and calming nature of everyone made this experience not as scary and I left with a clear plan of action. I am truly grateful!

The staff was very polite and helpful.

I would recommend this location. Every person was professional and friendly.