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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Jul 31, 2019
I prefer to go to Bettermed than to go…
I prefer to go to Bettermed than to go to my primary care. I feel better about the care they give me. The staff and NP's are wonderful.
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tDeborah A.
Jul 31, 2019
Itching
The doctors and nurse practitioner were very helpful and understanding.The problem was quickly resolved with proper medication and a prescription for another medical issue. I was very pleased.My only issue was how much my co-pay because it was so high since Better Med care is not in my blue cross/blue shield.
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Emily A.
Jul 31, 2019
Fabulous
Fabulous! Clean, Fast, Good doctors!
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Sherry B.
Jul 30, 2019
Prompt and efficient.
Very prompt and polite service. Disappointed to learn they only take sick and emergency visits.
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Patient
Jul 30, 2019
i liked everything about the…
i liked everything about the experience, the online check in was easy, there was little wait time and everyone was caring and friendly, have had 2 very positive experiences with BetterMed in Ashland, va.
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Sandra S.
Jul 30, 2019
Helpful
Helpful, punctual, caring, dependable.
Response from BetterMed Urgent CareJul 30, 2019
Ms. Stevens - Thank you for visiting BetterMed. Based on your comments, it appears your patient experience met your expectations. Could you provide specific actions BetterMed can take for you to rate us higher than a 1-star?
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Lauren L.
Jul 30, 2019
BEST urgent care
I always receive immediate and thorough care at this location. I personally go to them for anything. I have received IVs from this urgent care and superior service i haven’t even gotten at my own PCPs office.
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Patient M.
Jul 30, 2019
Great
Great, clean facility. Quick service. Really nice staff.
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