Patient
The staff was fast and friendly
The staff was fast and friendly. The doctor took his time in explaining my results and giving suggestions.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
The staff was fast and friendly. The doctor took his time in explaining my results and giving suggestions.
Patient
Went just for a Covid test and to say they were efficient was an understatement! Got there, called the number, got checked in over the phone, clinician asked me questions over the phone and I was advised to come in. As soon as I got to the room they were ready to check normal things like BP, temp, pulse. Then straight to the covid test and I was moved to another room and in less than 20mins bam I knew one way or the other if I had it. It was so easy and I would highly recommend even for things other than Covid testing.
Teresa W.
Fast service very friendly people they took the time to listen to you.
Patient: Beulah C.
Excellent services and supportive staff.
Cheryl
The front desk receptionist was very friendly and ready to assist. The self check-in seemed a little long and drawn out but the receptionist was helpful. The doctor assistant seemed to be very knowledgeable and as thorough as possible with no x-ray machine available. All in all it was a very positive experience and if necessary I would return in the future.
Patient
Great care, quick and thorough!
Debra C.
The Staff was very polite and helpful. Doctor answered all of my questions and was very attentive to my concerns
Patient
Very good experience. Professional and prompt.