mike H.
Great people!
Great people!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
mike H.
Great people!
Melly
The staffing were transparent about everything I needed answers too. They were also patient which I appreciate.
Sandra S.
Great place! Every time I have needed to visit BetterMed on Plank Road, it has very easy and pleasant experience. The staff is very knowledgeable and super nice…
Patient
Every time I go to Bettermed Urgent Care they are very prompt. They listen to what’s going on and they treat bases off your concerns and what they checked.
Tim
Needed Covid tests for international travel and BetterMed had the schedule and the days available that worked best for our trip...including Sunday hours. They were clear and concise on the phone about how and when to schedule our appointments. My wife and I drove an hour to the nearest office knowing that we'd have the test results in time...and we did. They were a big help in assuring our long-planned trip to Africa was able to happen. I'd use BetterMed again in a heartbeat.
Patient
From the time I walked in they were all very nice and helpful till I left. I live in South Carolina and if I ever need help in VA. I will find a bettermed
Patient
Staff were very courteous and patient.
Patient Phyllis C. W.
With a sudden swelling in my face & then other parts of my body during the night I knew I needed to get this checked out. I called my regular Dr. and she was not in that day. You were close by and so I came to you clinic. I quickly checked in and received attention immediately. Although the DR. was not sure what caused the problem he was quick to determine what would help the situation. He gave an injection of what I understood was Benadril & steroids. Then he prescribed the Prednisone Tablets and called my pharmacy with the prescription which I picked up right away. I still do not know what caused the outbreak but things quickly came back to normal. I was amazed. This was the first time in my 86 years to be given steriods of any form. A few days later I realized the side benefits as my constant back pain was gone!. Amazing!. Unfortunately the meds the Dr. ordered are apparently out of my system as the back pain is back. I guess I need to talk to my Dr. about that! Thanks again to the Dr. and the staff for their quick and professional attention to my problem.