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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Dec 18, 2019
Very helpful and quick service.
Very helpful and quick service.
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Patient
Dec 18, 2019
Good doctors
Good doctors
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Patient
Dec 18, 2019
I was taken care of very well
I was taken care of very well. Everyone was very kind. Definitely recommend going here.
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Patient
Dec 18, 2019
Great experience
Great experience. Didn’t have to go wait real long, very clean facility, nice staff and everything went well.
Report
Michelle
Dec 18, 2019
sick and tired
Great alternative to the ED when your PCP is closed or over booked! Waiting room is spacious and clean, important if you don't want to leave with illnesses you didn't come in with! Wait time was reasonable. Doctors and other staff were kind and professional.
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JanePatient
Dec 18, 2019
Fast efficient service
Fast efficient service. Thank you.
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Katie
Dec 18, 2019
It's like KidMed for parents!
It's like KidMed for parents! I love these people and will never go to Patient First again! They actually care and, if wait times are long, they are upfront and honest. I have been here a few times, the staff and doctors are great. The best urgent care facility in our area for sure!
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Susanne D.
Dec 18, 2019
I have had excellent treatment at the…
I have had excellent treatment at the Broad Street BetterMed Urgent Care. The staff remembers me (and I haven't been there that often!), makes me feel taken care of and helps me get well.
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