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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Dec 25, 2019
Great service
Quick, efficient and easy. Facility always clean and personnel friendly
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Joellen W.
Dec 24, 2019
From the time I walk in until I leave
From the time I walk in until I leave, everyone on the staff has been courteous, helpful and reassuring. I recommend BetterMed to everyone.
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Patient
Dec 24, 2019
Excellent service and communication.
Excellent service and communication.
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Patient
Dec 24, 2019
Staff here is always pleasant
Staff here is always pleasant. Wait times were longer in December but overall a great experience.
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Patient
Dec 23, 2019
excellent staff
excellent staff
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Kimberley P.
Dec 23, 2019
PA Simon Rivera was very helpful in his…
PA Simon Rivera was very helpful in his recommendations...had steroid injection in my back on Friday and am feeling 100 better. Receptionist was very helpful too. Will visit this facility in the future.
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Patient
Dec 22, 2019
Excellent visit as always...we rarely…
Excellent visit as always...we rarely go to the pediatrician anymore!
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Margaret
Dec 22, 2019
Prompt attention and friendly staff
Was seen quickly and with friendly staff. Secure fitted temporary cast to a fractured wrist. One thing to consider is that the clothes I arrived in would not go back on after the temporary cast was put on. Perhaps some loose sleeved T-shirts could be available. Luckily someone was driving me and so went home in a hospital gown. Not all have that convenience.
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