KIM R.
Nearly no wait time
Nearly no wait time. Everyone was friendly. Nice experience.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
KIM R.
Nearly no wait time. Everyone was friendly. Nice experience.
Patient
I came in with a minor health concern (eye infection). The provider who was treating me still took the time to listen to my concern and diagnosed it. The medicine he gave me is working and helping with my eye.
Danna C.
Going for the first time was fast and easy. I just set up the appointment online, and received a text reminder ahead of the appointment. Once there the paperwork part was fairly straightforward and easy to understand and I was taken back fairly quickly. Staff was super friendly and even called me a few days later to check on my symptoms and walk through my concerns with the prescription. Overall a great experience.
Elizabeth Arlien M.
Your care was very prompt and efficient, but you had no choice but to send me on to the hospital. It is reassuring to know you are nearby.
Maria
Every time I have been there it has been a good experience and a good treatment and a good doctor. The nurses are also very nice and the receptionists as well.
Tamela B.
Great experience ! Professional staff , helpful and kind . Have been several times and always the same service .
Randy J.
On Christmas Day, there was a full staff on with positive attitudes who quickly noted my problem and quickly worked to find a treatment plan. The attending NP was knowledgeable and prescribed appropriate medications. A few days later the team followed up and was informative on how to keep my specialists up t dae. A light in a time of medial need. Thank you
Patient
Seen very quickly and the staff was very knowledgeable and friendly.