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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient S.
Jan 28, 2020
Excellent and quick service
Excellent and quick service. Very friendly Physician's Assistants.
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Patient
Jan 28, 2020
Nurse and doctor were excellent
Nurse and doctor were excellent. Very patient and knowledgeable.
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Patient
Jan 28, 2020
The folks who cared for my daughter at…
The folks who cared for my daughter at BetterMed Urgent Care were thoughtful and patient. They listened to her and provided clear guidance. I especially appreciated the follow-up call a few days later.
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Patient
Jan 28, 2020
Great place to go when you need to see…
Great place to go when you need to see a medical professional sooner then later.
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Tereza B.
Jan 28, 2020
BetterMed is staff with highly…
BetterMed is staff with highly professional and compassionate med staff. I wholeheartedly recommend it.
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Patient
Jan 28, 2020
Always so nice and clean and never had…
Always so nice and clean and never had to wait a long time...
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NA
Jan 28, 2020
Great Care, Clean and Fresh Facility
The facility and front desk staff at the Matthews, NC location was notably better than at other urgent cares I have been to before. The PA I saw was wonderful as well and very helpful. I highly recommend going to BetterMed if you’re ever in need of an urgent care, especially for an injury.
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Patient
Jan 28, 2020
Great facility
The best urgent care facility I've ever been to. They get you signed in pretty quick, ( it does have a electronic sign in station) once this is done the rest goes pretty quick. The staff is great & service is Good.
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