BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 327 reviews with 4 stars · Clear filters
Judy S.
Had a great experience at BetterMed Urgent Care in Mechanicsville, VA. On a day when I was running a temperature and x-ray ended up showing I had pneumonia, Alexia and others in office couldn't have been more thorough and empathetic. Everything was clearly explained, and I even received a much appreciated handout from the visit showing meds I'd been prescribed, etc. This was my third visit there for various ailments. Good experience every time.
Lorraine
I thought they did very well the only complaint I have is that I had a injured ankle and was made to walk to the exam room and to get an xray which turned out to be broken and was very painful. The offer of a wheelchair would have been welcome.
BR
Service was quick, did not have to wait long to see the doctor
Patient
No review given.
Patient
I got back almost immediately and was seen by the provider quickly. I got an x-ray and labs drawn in under 30 minutes. My only concern is that the provider and clinical staff were discussing me in the desk area in the middle. I could hear everything being said even with the door closed. I could also hear conversations about other patients. Seems to be a potential for a HIPAA slip. You may want to rethink that design.
Patient
Well staffed and professional. Little wait time.
Patient
This medical center, is always professional and kind.
Patient
Quality service and sufficient diagnosis of my medical needs.