Patient
Great service
staff was superb! But!!!! the assistant put incorrect info in for my meds. the number one thing you DON’T do!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 327 reviews with 4 stars · Clear filters
Patient
staff was superb! But!!!! the assistant put incorrect info in for my meds. the number one thing you DON’T do!
Martha J F.
Service was great! Little wait time. Only bad spot was I was given a form to sign stating that I was given information about medical directive and HIPPA...which I did not receive because they did not have any "updated" material. Evidently few people noticed the same thing.
Anita Janae L.
The in office care is generally very good. I do have issues with their charges however. They seem to be very high and, since they make you leave a credit card on file with them, they don't seem to see a need to show a statement. I haven't seen anything showing how much was charged overall, how much the insurance paid or anything. My deductible had been met long before I went here for any treatment, so my insurance should have paid almost everything and yet I had 2 very high charges to my credit card. What's also strange is the charges were almost identical. Since they don't let you see any of the billing, etc, I have no idea what these charges were for.
Jennifer T.
I had a very good experience at better med. I checked in, didn’t have to wait long. Right after I was checked in I was raked back to a room. The nurse was very nice, the doctor was wonderful.
Joseph G.
Quick diagnosis and recommendation. Very welcoming and efficient.
Mae
Very good experience! Would use again! Everyone was very nice to me!
Patient
Very friendly and wonderful staff
tientKaren
Very informatve