C.Inge
Professional and courteous
No waiting on the day I was there. Everyone was pleasant and professional.
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the review! We're here for you when you need us. 🙂

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
C.Inge
No waiting on the day I was there. Everyone was pleasant and professional.
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
Beth
Was very pleasantly surprised how clean, efficient, and caring the facility and staff was during my first BetterMed visit. I’ll never go back to the other urgent care place I used to visit!
Response from BetterMed Urgent CareMay 22, 2020
Thanks for sharing your feedback, Beth! We hope your visit was as pleasant as possible.
Janet
Professional. Explained the needed care for my wound. In and out in 20 minutes.
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the review, Janet! We're here for you when you need us. 🙂
Amy
From the woman at the check in desk to the MA who took my pressures, to the person who diagnosed my injury, EVERYONE was smiling, professional and extremely caring. It is the best experience I've ever had at an urgent care.
Response from BetterMed Urgent CareMay 22, 2020
Hi, Amy. Thank you for taking the time to recommend us, we truly appreciate it. Hope you're feeling better!
customer
The office is beautiful and the staff was great!!
Response from BetterMed Urgent CareMay 22, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit!
Martina H.
Pleasant and quick service
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the kind review, Martina!
Jim
This was our first time at BetterMed. We were SO impressed! All of the extra investment in providing snacks, drinks, and a comfortable waiting room makes a positive first impression. Moving into registration and processing was quick and easy. The doctor was friendly and efficient. Our in and out time was maybe 30 minutes, which is amazing! Patient First could learn a thing or two from you all. My family and I will only ever go to BetterMed from now on.
Response from BetterMed Urgent CareMay 22, 2020
Hi, Jim! We're so glad to hear you had such a positive experience with us. Thank you for taking the time to leave us a review and we hope you're feeling better!
Royce
This my 3rd visit and each time I am greeted by friendly intake personnel and seen in a timely manner. The staff is professional, helpful and knowledgeable. I am thrilled to have BetterMed as an option for medical care.
Response from BetterMed Urgent CareMay 22, 2020
Glad to hear you've had such positive experiences with us! Thank you for taking the time to leave us a review and we hope you're feeling better.