William L.
Quick professional and knowledgeable.
Quick professional and knowledgeable.
Response from BetterMed Urgent CareJun 30, 2020
We appreciate you sharing your experience with us!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
William L.
Quick professional and knowledgeable.
Response from BetterMed Urgent CareJun 30, 2020
We appreciate you sharing your experience with us!
Tiffany Wilson R.
I had a great experience!! I am a nurse so it takes a lot to actually please us (smile). I was feeling very sick, having lots of body aches and fever. I was sure that I had the flu from one of our many sick students as I am a student health nurse at VCU. I went in to Better Med and was tested positive for Flu B. The provider talked to me about the new medication Xofluza and she was so kind and matter of fact. She didn't assume that I knew everything because I was a nurse which is very important to me. My visit was quick which was also important because I was feeling miserable. I definitely recommend!!
Darryl B.
Fast and precise action taken to relieve me from this bronchitis. Great job guys and not much waiting. The Ironbridge Road office
Response from BetterMed Urgent CareApr 22, 2020
Hi Darryl, Thanks for the positive review! We appreciate it and hope you are feeling better.
Patient: Lorenzo M. D.
Well trusted, courteous and professional service.
Jennie Kelly D.
I had a VERY positive experience here. I felt ill on 3/28 but did not have the typical COVID19 symptoms although I had never been that ill in my 46yrs! I am essential worker so I expressed concern about my employees and was tested on 3/29. I was positive and all of my employees are still well. I attribute this to them testing me and I greatly appreciate that. The testing process was very smooth and the PA Mallick actually made me laugh through my emotional sick tears. Tracy helped me with my sick leave paperwork and I'm so grateful for the fact I was tested and my staff is safe and now I am ready to return to work. Thank you for all you do and especially for that laugh as you stuck that eternally long Q-tip up my nose PA Mallick!! Keep up the good work and know you are appreciated! Jennie Duffy
Response from BetterMed Urgent CareMay 18, 2020
Hi, Jennie! Thank you for taking the time to share your experience with us. We always want to make your visit as comfortable as possible and we're glad we could provide some you with some answers and a laugh during this stressful time. Get well soon.
Patient
In and out. Very professional.
Response from BetterMed Urgent CareMay 18, 2020
Glad we could be there for you!
Patient
I had a wonderful experience at this location. I did not feel well at all, and was very pleased at how fast I was serviced, and how courteous every staff member was. Other urgent cares were a 4 to 5 hour wait. I heard about BetterMed from a radio add. Great job with your marketing. I have told many of my friends, and family members about my positive experience at bettermed. I was helped at the BetterMed in Matthews NC.
Response from BetterMed Urgent CareMay 15, 2020
Thanks for taking the time to share your experience! Hope you're feeling better.
Patient
quick and helpful
Response from BetterMed Urgent CareMay 18, 2020
Thanks for the review! We're here for you when you need us. 🙂