Patient
Very helpful
Very helpful, courteous, timely
Response from BetterMed Urgent CareJun 29, 2020
Thank you for the positive review, we appreciate it!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
Very helpful, courteous, timely
Response from BetterMed Urgent CareJun 29, 2020
Thank you for the positive review, we appreciate it!
Keyona
Everyone was professional and kind, and they explained what was going to happen before each step, and gave me a detailed explanation of what would happen after!
Response from BetterMed Urgent CareJun 29, 2020
Glad to hear it! We appreciate you taking the time to share your experience.
Felicia
Testing for Covid ugh! It was quick. The staff worked efficiently and swiftly with safety in mind. I love Better Med 5 minutes to no wait time. Staff are courteous and present to be truly concerned about any medical issue you have.
Response from BetterMed Urgent CareJun 29, 2020
Hi, Felicia! We're glad our team could make your visit as comfortable as possible under the circumstances. Thank you for leaving a kind review, we appreciate it!
Patient
Professional staff, seamless experience!
Response from BetterMed Urgent CareJun 30, 2020
We appreciate you sharing your experience with us!
Audrey L. F.
Very professional staff!
Response from BetterMed Urgent CareJun 30, 2020
Thank you for the positive review, we appreciate it!
Patient
The waiting room was very clean, staff/doctors was friendly, and I had almost no wait time. Would definitely go back!
Response from BetterMed Urgent CareJun 30, 2020
Great to hear you had a positive experience with us. Thanks for leaving us a review!
Patient
The care I have gotten has been superb. Unfortunately I have not been able to get care recently because of the Wuhan virus. Hopefully that will change.
Response from BetterMed Urgent CareJun 30, 2020
We appreciate you taking time out of your day to share your experience and thank you for your understanding.
Patient
Excellent and fast
Response from BetterMed Urgent CareJun 30, 2020
Thank you for the positive review, we appreciate it!