Patient
The FNP I saw was empathetic and…
The FNP I saw was empathetic and friendly.
Response from BetterMed Urgent CareJun 18, 2020
Glad to hear it! We appreciate you taking the time to share your experience.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
The FNP I saw was empathetic and friendly.
Response from BetterMed Urgent CareJun 18, 2020
Glad to hear it! We appreciate you taking the time to share your experience.
Patient
love how I can make an appointment online and be taken right away when I arrive road is a little tricky getting into parking lot in the Chester location
Response from BetterMed Urgent CareJun 18, 2020
Glad we could be there for you! Thank you for taking the time to leave us a nice reivew.
Patient
BetterMed staff was excellent with the service through the emotional process.
Response from BetterMed Urgent CareJun 18, 2020
Glad we could be there for you! Thank you for taking the time to leave us a nice review.
Diane Kaestner, P.
My husband and I were tested for Covid-19 in March. Treated with great courtesy and care. I would recommend your facility to any and everyone. We were negative and delighted to get the results so fast.
Response from BetterMed Urgent CareJun 18, 2020
Thanks for the review, Diane! We're here for you when you need us. 🙂
Patient Bernard T.
The team there was very efficient and did a great job.
Response from BetterMed Urgent CareJun 18, 2020
Glad to hear it! We appreciate you taking the time to share your experience.
Patient: J.
In and out fast. Doctor was great and knew exactly what I needed to get well.
Response from BetterMed Urgent CareJun 18, 2020
Hi, Janie. Thank you for giving us the opportunity to care for you and taking the time to rate your visit!
Patient
Got in and out quickly. Great people. Helpful follow-up. They seem to really care about patients and the service delivery.
Response from BetterMed Urgent CareJun 18, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit.
Patient
Outstanding service!
Response from BetterMed Urgent CareJun 18, 2020
Thanks for the review! We're here for you when you need us. 🙂