BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
I went in right when COVID was starting to shut the state down and was diagnosed (and tested) with the flu. The office was clean, the staff were all extremely helpful and kind, and the dr was top notch. I’ll always go to BetterMed.
Response from BetterMed Urgent CareJun 18, 2020
We appreciate you taking the time to share your experience and hope you're feeling better!
Patient
They were wonderful and very efficient.
Response from BetterMed Urgent CareJun 18, 2020
Thanks for the great review!
Patient
Excellent and professional service during an uncertain time. I had all of the symptoms of Covid-19 and was tested once at BetterMed and again at Bon Secours Memorial Regional ER. Both tests came back negative. Starting to recover and being monitored closely by Primary Care Physician. Very surprised that both tests came back negative when I had all of the symptoms.
Response from BetterMed Urgent CareJun 18, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit. Hope you are feeling better!
Teresa
My new choice in urgent care needs unless my doctor specifies elsewhere. They were the best folks to deal with in a time of need either by phone or in-person. Treatment was thorough & explained to me ensuring I understood. Thank you!!
Response from BetterMed Urgent CareJun 18, 2020
Thanks for taking the time to share your experience! Hope you're feeling better.
natalie
great prompt service
Response from BetterMed Urgent CareJun 18, 2020
Thanks for the great review, Natalie!
Michelle
Love them! Nurses and staff are always so kind and caring. I also love that I can have my dermatologist appointments there as well. Very convenient.
Response from BetterMed Urgent CareJun 18, 2020
Glad we could be there for you!
Patient
Awesome experience
Response from BetterMed Urgent CareJun 18, 2020
Thanks for taking the time to share your experience! Hope you're feeling better.
C. S.
This was the first time I used them and they were quick and through.
Response from BetterMed Urgent CareJun 18, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit!