Brenda F.
Best visit I've ever had!
Best visit I've ever had! Fast, efficient and the customer service from checkin to check out was top notch! The online appt. scheduler and car side check in are excellent as well!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Brenda F.
Best visit I've ever had! Fast, efficient and the customer service from checkin to check out was top notch! The online appt. scheduler and car side check in are excellent as well!
Patient
The staff are always professional and friendly. The checkin process is easy and convenient.
Patient
Great service. Doctor really seemed to care about my issues.
Patient
Quick and easy
Patient
The service was exceptional. It was the end of the day, but you would never have known it. All of the staff was friendly and helpful. The nurse was kind and efficient. The PA was knowledgeable and helpful.
Patient
I went for a PCR test. I checked in on my phone and waited in my car. I was quickly called in, had my temperature and blood pressure taken and asked a few questions. The test was done quickly and without any discomfort. I had had other tests that were very uncomfortable. I had my results in 24 hours. The staff was friendly and answered any questions.
Mary H.
The staff were immediately concerned about my situation and took me in tight away. They were all very professional yet very personal with my care. I would strongly recommend them to others for urgent care.
Patient
So was tested for covid and received the results of the rapid test quickly which was "negative". Unfortunately later that day I ended up in the hospital after passing out and was later tested for covid and was positive. I've since recovered and realize these tests aren't fool proof.