BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Jennifer T.
While the COVID test itself was unpleasant, the staff and the facility made up for it. The office was beautifully decorated and extremely clean and the staff were all very kind and helpful. Kim went above and beyond to get us our results in a timely manner as we needed them for travel purposes. She checked on our results numerous times and called us after her work hours because she knew we were waiting and could not travel without them.
Maria
professional, clean, courteous, no waiting.
P-H
Quick, efficient, and friendly. Very professional.
Patient
GREAT SERVICE Lovely CLEAN office and staff ~ I'll be using you again when I have the need! Thank You
Allison
Everyone was incredibly helpful and kind. My kids were nervous about the testing and the nurses were very patient with them and helped them through it.
Patient
My only complaint would be that I was told test results for the COVID-19 would be back in 3-5 days when it actually took 8. Knowing LabCorp was running behind on getting results back on time, doctors should lengthen their timeframe when telling patients.
Customer
Nice employees. Very professional and quick. Maybe a 2 minute wait. Went there for a covid test and got the results back after 10 minutes.
Lucrezia L.
Dr Mukul and his assistant Sheena provided excellent service, answered my questions and were totally professional ... I was very grateful Thanks. Lucrezia Leisinger