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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Aug 19, 2020
Very professional service
Very professional service - and very friendly. Easy registering, no long wait. Very good experience, recommend them to everyone.
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Patient
Aug 19, 2020
It was super duper
It was super duper
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Patient
Aug 19, 2020
Total Compassion
Had a serious COVID scare with my child. No appointments available. Went to the site, called in and told them the issue and that she was symptomatic. They said “No problem. So sorry you are going through this but we will help any way we can.” They asked to put me on hold and when they came back they explained that we would have to wait about 20 min because their COVID testing rooms were full and needed cleaning, but would get us in as soon as they could. And they did just that. It was an amazing experience in a time of fear. And to top it off, the test was negative so plus plus on the day! You guys are the best!!
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Linda
Aug 19, 2020
The service was excellent
The service was excellent! The workers were kind and took extra care in informing me of the process. There was very little wait time and I was out in less than 45 minutes.
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Patient
Aug 19, 2020
The staff was very polite and…
The staff was very polite and efficient. They explain the process and then completed the test. Highly recommend this group
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Patient
Aug 19, 2020
Good experience
Good experience. Very professional.
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Patient
Aug 19, 2020
Quick friendly and efficient!!
Quick friendly and efficient!!
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Patient
Aug 19, 2020
I had a wonderful experience
I had a wonderful experience. Everyone was kind, professional and explained the process thoroughly. As someone who is nervous around doctors I would recommend this location!
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