Patient
Quick and Professional
Quick and Professional

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
Quick and Professional
Dean R.
We setup an appointment for a Covid-19 test. We came in and were taken in quickly. The staff was very efficient and friendly.
David
Very pleasant and efficient experience getting a COVID test.
Patient
They were extremely helpful when I scheduled a visit. They never rushed me off the phone and they were able to answer all my questions and address all my concerns. I felt it was exceptional customer service. Thank you!
Patient
I went to get tested for covid. I was waiting in vehicle. They called me and told me exactly where to go. As a result I didn’t have to wait nor touch anything to get to the exam room. They did the exam, tested me , it came back negative and determined I had a respiratory infection due to allergies. It was nice to get the test and diagnosis for the money paid. I would return here any day. The place was immaculate and the staff were friendly and helpful. Thanks so much
Customer
Very good service and quick response. Felt much more comfortable here than at other urgent care facilities. The nurses put me at ease about the testing and they explained everything before doing it.
Patient
The check in process was very efficient, less than 10 mon. PA was knowledgeable, that's why I come here.
Teresa A.
Excellent service and very efficient. Explained the procedure and next steps.