Patient
First time there
First time there. Was good experience.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 327 reviews with 4 stars · Clear filters
Patient
First time there. Was good experience.
Barbara and Daniel K.
Went in for the COVID test, everything up to that point was well planned and thought out. But when the P.A. came in to swab our noses she used a REGULAR Q-TIP to perform the test, only swapping the nostrils. Why wasn’t she testing with the correct elongated swab for the COVID? Both our tests came back negative!!
Patient
Quick & convenient!
Patient
Service was safe, fast
Patient
Fast and professional. As a healthcare worker myself, I appreciated the care and concern the nursing staff took during my visit
Patient
They were nice, efficient, courteous, and delivered my results in a timely manner. I was not terribly thrilled that I had to go to the bathroom at a nearby store while I waited for my appt time. Mostly positive.
Lamont
took a bit longer to get my covid test results, but otherwise the service was fast and worry free.
Patient
Very courteous