BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
NANCY N, Goochland, V.
BetterMed was a positive experience: all staff were cordial, efficient, and professional. No wasted time. My attending physician couldn't have been more thorough or attentive. I've already recommended to my friends!
Pin P.
I was more than impressed with the staff at the Bettermed located in Willow Lawn in Richmond, VA. From the front desk, to the tech that got my vitals, to the provider that saw me. Everyone was friendly and patient with me. I was seen for fever, aches, chills, and headache. My flu test came back negative, so the provider, Simon, decided to test me for COVID. I know they typically have an appointment policy, but Simon felt that my symptoms were bad enough to warrant a test -- and I am very grateful that he did so. It ended up coming back positive. Three days later, my coughing and shortness of breath had gotten significantly worse. I called back to Bettermed and spoke to another provider Anna. She was incredibly friendly and understanding of my situation, and ended up sending in some prescriptions for me to help with my coughing and breathing. This saved me a trip to the ER, as that was going to be my next step. I work in the healthcare field as a pharmacist, and must say I am very impressed with the bedside manner of Simon and Anna. I know urgent care settings can be busy and highly stressful, but they never let that show through with their interactions with me. They showed genuine concern for my situation and made me feel well cared for throughout my experiences with them. Kudos to them!
Patient
Very fast service and friendly staff for a COVID-19 test!
CMart
Excellent customer service, clear and easy procedures, wonderful staff.
Patient
woman up front was great as was the PA that treated me. clean and nice looking building
Patient
Came in for a COVID rapid test, only took 30 minutes to be admitted once we arrived at the facility and then 15 minutes to get the results. It was painless and the staff was all very knowledgeable and friendly.
Patient
Very efficient
Patient
The office on Hull St is all around a great business. The staff was courteous and friendly. I was able to call on a Sunday morning and get an appointment the same day. With all this COVID scare was able to put my family at ease with quick results. Everything about the process was quick and easy. Even called in prescription and was ready by the time I arrived. This office has the feel of a family doctors office but the speed of an emergency room.