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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Oct 14, 2020
Excellent
Excellent! Much better communications and faster PCR turnaround than other providers.
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Patient
Oct 14, 2020
Thumbs up
Clean - efficient - professional - knowledgeable. What more do you need.
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Jason G.
Oct 14, 2020
Fast quality service with friendly…
Fast quality service with friendly staff.
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Patient
Oct 14, 2020
Everyone was incredibly professional
Everyone was incredibly professional, polite, and efficient. From the angel who answered my call to the person who delivered my results - everyone was a dream. I was so stressed and everyone’s demeanor really helped keep me calm. I felt informed and taken care of. Thanks, y’all!
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Patient T.
Oct 14, 2020
Great!
Quick, easy, helpful!
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Patient
Oct 14, 2020
Great service.
Great service.
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Valerie M.
Oct 13, 2020
My hudband and I are so appreciative of…
My husband and I are so appreciative of what BetterMed is doing for our community during the pandemic. We have visited the BetterMed location at Regency Square in Richmond, VA twice now for testing and both times it was a seamless, comforting experience. Everyone was friendly, kind and professional, from the folks who answer the phones, the intake team and the people administering the tests and answering questions. It was reassuring to talk to professionals who are informed, honest and take the time to listen to our questions and concerns. I value having BetterMed as a resource during these unprecidented times and will continue to turn to our location as a resource going forward. Thank you BetterMed!
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Patient
Oct 13, 2020
I had a great experience
I had a great experience. Was in and out very quickly and I would use Better Med again if I needed to.
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