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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Anna
Oct 16, 2020
Friendly staff
Friendly staff! So great there was a place in Richmond that provides rapid COVID tests.
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Patient
Oct 16, 2020
Everyone was very professional and…
Everyone was very professional and courteous. Fast service.
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Patient
Oct 15, 2020
Wow great staff!!!
Everyone was very professional I appreciate the cleanliness and the procedures that have been put in place to ensure my safety All the way down to the doctor walking me out the door I didn't even touch a thing The nurse and everybody on staff were very friendly as well
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Patient
Oct 15, 2020
As usual Better Med is very…Better Med
As usual Better Med is very professional and on point. Making the online appointment was easy with a lot of available time slots. The staff is very friendly and were great to work with.
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MH B.
Oct 15, 2020
Thanks for putting my mind at ease
Thanks for putting my mind at ease. Easy, quick, kind, and tolerant of my panic!
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Patient
Oct 15, 2020
Covid rapid testing
The sheer reason for contacting you was fraught with anxiety but your thoroughness, competence, and professionalism eased us as clients.
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Stefanie S.
Oct 15, 2020
Everyone was kind and courteous
Everyone was kind and courteous. Knowledgeable and I was treated with respect.
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Patient
Oct 14, 2020
Provider was wonderful
Provider was wonderful! Follow up care/questions were taken care of right away! Very efficient practice, which I appreciate very much!
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