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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Crystal K.
Oct 22, 2020
Quick Easy Professional
Professional, helpful, knowledgeable, and caring staff. Thank you for being on the front lines with such excellent care!
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Patient
Oct 21, 2020
The medical professionals were…
The medical professionals were courteous, good communicators, and they gave results to my test within 20 minutes.
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Geoff
Oct 21, 2020
Covid testing
I went there to get a covid test for work. I got in right on time. The dr assistant was very friendly and professional. My test was done in 15 min and I was done in a total of ~20 min. I would highly recommend this clinic.
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Patient
Oct 21, 2020
Friendly staff and efficient
Friendly staff and efficient. Thanks that’s what I look for in basic medical care.
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Laura T.
Oct 21, 2020
Broke my finger last week....
Broke my finger last week while leaving for an out of town trip. Worried about time, I was pleasantly surprised by the professional and timely manner in which I was processed - from the front desk and waiting room to the consult and imaging rooms in back. Great staff all around! I was on my way in under an hour. Thank you, BetterMed!
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Gerald L.
Oct 21, 2020
W Broad St office clinical testing
They worked me in and got the results both to my Dr and me faster than they had promised. Great effort
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Patient
Oct 21, 2020
Very good!
Easy to schedule. Call upon arrival was easy/quick. Good team. Timely/quick service. Thank you!
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Patient
Oct 21, 2020
Great experience
Great experience. I got in and out without a long wait. Everyone that works there was very friendly.
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