BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 181 reviews with 2 stars · Clear filters
Esmeralda/Ligia K.
Yeh “access” was not removed from her. Next day took her to her pediatric send to John Randolph hospital ER it removed. Account retained my credits card and with the understanding that u will let me know date to withdraw $ I agreed Never, never received notifications or called causing some issues in my account.
Patient
The doctor that I seem to always see treats me as if everything is in my head. She never really does an exam other than the nurse doing blood pressure and temp. the last 3 times have been this way. I will no longer be going back.
Patient
I recently received a letter stating Better Med will require to store my credit card information. I will not authorize such action and will go elsewhere for medical services in light of this decision.
Patient
I broke my ankle, and the NP who saw me treated me as if I was drug seeking. No compassion. Other staff was very nice and compassionate.
Amanda P.
I came in with severe joint pain swelling. The dr tried to say tendonitis. Which made no sense. I insisted on a lyme test and then found out my son had fifths disease called back to see about getting bloodwork for that. They refused I went to patient 1st they did bloodwork and I got an answer. Very frustrated I had to go else where and that the dr didn't know fifth had these symptoms.
P.A.
The decided to diagnose something I was not even asking about. I knew I had a sore throat. I went in for another reason.
Patient
I got to see a PA quickly He quickly looked at my rash, and prescribed some cream and a pill that turned out to be for vaginal issues and I am a male. I did not notice any improvement until i went to a real doctor a month later and got a different prescription. I would not go back. WEeks later i saw a very high billing charge from a doctor i never heard of.
Patient
will not go back with new credit card rule. been hit with id fraud don't let anyone keep my credit card on file.