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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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William
Nov 11, 2020
The entire staff were wonderful and…
The entire staff were wonderful and truly care about the patients. We will continue to use them in the future.
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PHYLLIS Q.
Nov 11, 2020
Covid 19 test
Made an appointment online for a COVID test because I was exposed. Waited outside for my turn. Yes, it took longer to get in, but really sick people go first and I’m ok to sit in my car and get work done listening to music, got the test, waited 20 minutes, got a negative result. Bout the door with my paper. Love Better Med!
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Patient
Nov 11, 2020
Better Med Willow Lawson 👍
My experience at the Better Med at Willow Lawn was a great one. They were quick, efficient while being thorough and helpful!
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Alex
Nov 11, 2020
Very efficient and easy
Very efficient and easy. Lovely people too.
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Robert
Nov 11, 2020
Very fast in and out
Very fast in and out. Would go back again.
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Patient
Nov 11, 2020
Great Service!
Great Service!
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Mrs. M.
Nov 10, 2020
Clean and comfortable environment
Clean and comfortable environment. Warm and pleasant service. Excellent bed side manner. I Felt genuinely cared about. I'm glad I chose BetterMed over others. Thanks to all staff for their job well done.
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Donald B.
Nov 8, 2020
My 1st-time visit to your facility was…
My 1st-time visit to your facility was a great experience. I was having problems with intermittent pain in my chest. From the check-in receptionist, to the nurse and tech who did the measurements and lab work, to the nurse practitioner who did the medical determination, everything was great, "First Class". Thanks very much for the exam and the follow-up advice. Don B.
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