Patient
Great service!
My daughter had a red itchy eye and I thought she needed drops for pink eye. “McKool” did a thorough examination with drops and an ultraviolet light to realize it wasn’t pink eye but a scratch in her eye. So glad she went.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
My daughter had a red itchy eye and I thought she needed drops for pink eye. “McKool” did a thorough examination with drops and an ultraviolet light to realize it wasn’t pink eye but a scratch in her eye. So glad she went.
Jordan
The visit went very smoothly, staff was friendly and efficient. Lori took good care of me, and the office called to check on me.
Alice M.
Everyone was courteous and respectful and I basically did not have to wait to be seen. Most importantly, I received excellent care! Thanks!!
Patient
Quick, organized, friendly. They also take all insurance. Best in the biz.
Patient
The staff was professional and friendly. Definitely recommend.
Kim W.
Checked in was seen immediately. Dr. listened to my concerns checked me out wrote a prescription for me and I was on my way and then to follow up with my PCP in a few days. Could not have asked for a quicker response.
Patient
From our initial phone call to make an appointment to the minute we pulled out of the parking lot, nothing but praise for the professionalism and genuine care for my wife and I.
Robert & Gail D.
Me and my wife came in to get tested for Covid 19. We did our preregistration in the parking lot in our car. Then we were screened and brought in for our test, the test was administered we waited approximately 20 mins and the results were given to us. The staff were very professional and did an excellent job from beginning to the end.