Patient
Ok experience
Ok experience. PA didn't spend much time and missed a fracture in the x-ray.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 168 reviews with 3 stars · Clear filters
Patient
Ok experience. PA didn't spend much time and missed a fracture in the x-ray.
Silvia J.
I was still in bad pain i went to the hospital and i had a chipped bone had to go to ortho
Kenneth A. B.
I Was Sent There So You Could Clean The Wax Out Of My Ear,, You Cleaned Out The Right One & Not The Left Should Have Cleaned Both Ears !
Patient N.
Not cooperative about forwarding test results to our Internist
Patient
Went to get a knife cut treated. Had to travel to a second location because the first location didn’t have the glue to close the cut. How can you be urgent care and not keep stock of the most common medical supplies?
Patient
The last PA entered incorrect information into my chart. I don't know where she got this false information. As a result, my employer called me & asked why I walked off the job & was on the way home to California. My employer accused me of lying to Better Med about my occupation. I called Better Med a few times to get my medical records corrected, but this was never done. Also, my height was incorrect but was corrected.
Patient
This experience has been better than the past. However, Nurses and Practioners lounge at nurses station showing a complete lack of urgency/desire to care for patients. Have seen this laissez-faire attitude too many times at this location.
Patient
I was prescribed medicine i should not take. Then i was called within 1 5 min to alert me to not buy the medicine as it would cause reaction with the medicines i generally take. I consider this as a serious neglect on their part.