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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Nov 21, 2020
Mike
Quick service everyone was wonderful
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Patient
Nov 21, 2020
Every one was most pleasant and…
Every one was most pleasant and professional Thank you,
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Béa V.
Nov 21, 2020
Great service
Great service! Very friendly and professional! ! Very safe!
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Patient
Nov 20, 2020
Excellent service
Excellent service. Friendly, knowledgeable staff. No waiting. Loved it there!!!
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Marie
Nov 20, 2020
Good place to go
Good place to go
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Patient
Nov 20, 2020
Best Urgent Care Experience I have had is with Better Med
Dr. Zeballos assisted me in getting a very timely covid appointment test. I thought the technology you utilize was very efficient and streamlined to make the process seamless to come in with next to zero contact with anyone for paperwork, etc. the automated reminders, ease of simple to use technology to get paperwork done electronically and the kindness and professionalism of staff was fantastic. My appointment was at 11:08 and I was seen at that time and out in no time. I will use Better Med in the future as well as refer anyone in need of urgent medical attention
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Patient
Nov 20, 2020
Great Appointment
Friendly staff, quick availability and turnaround.
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Patient
Nov 20, 2020
Satisfied
I had been really sick for 10 days when I went to Better Med. The receptionist and intake staff were wonderful. The Dr was less than I had hoped for. She chalked all my symptoms up to allergies. WRONG.. I still have a lingering cough.
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