Patient
Excellent Visit!
I had an excellent experience at BetterMed! Check-in was quick and easy, the staff was very friendly, the medical team was very professional and I was in and out quickly.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
I had an excellent experience at BetterMed! Check-in was quick and easy, the staff was very friendly, the medical team was very professional and I was in and out quickly.
Patient
I was in and out fast. The testing was done without any pain
Ed
Prompt service. Very professional.
Patient
Efficient very well organized
Patient
Honestly if I could give them six stars I would. They were quick to answer the phone when I called and helped me set my appointment over the phone with them no issue. The day of my test they were very accommodating and actually did a mini physical while administering the COVID test. I would go back to this Urgent Care anytime I need medical assistance and am back in Richmond. Thank you!
patient
I went to BetterMed to be tested for COVID because my granddaughter had been exposed to the virus. I wanted to make sure I was ok before seeing a friend. I did not have to wait long for test results. Everyone was very nice.
Patient
The results was quick.
Patient
Wonderful helpful staff that were able to get me in same day due to a cancellation. I received my rapid COVID test results within 30minutes and I had no out of pocket expense with my insurance even though I have a high deductible plan