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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Dec 12, 2020
I gave Provider Christian and Kayla…
I gave Provider Christian and Kayla five stars...they listen to your questions and honestly answer them.
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Marilyn
Dec 12, 2020
Scheduling online took longer than…
Scheduling online took longer than expected, especially putting in year of birth - took forever to go back manually 73 years - by the time I did that I had to take an appointment late in the day rather than in the morning as originally displayed. Other registration process was good. Check in for appointment was good. Wait time after that to be seen was lengthy. Been seen, tested and examined was excellent. Wait to receive results was excellent.
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Patient
Dec 12, 2020
Very nice staff
Very polite and professional.
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Patient
Dec 12, 2020
Awesome service!!
Awesome service!!
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Janis
Dec 12, 2020
Excellence
Staff were efficient, informative and welcoming! Excellent....made the experience less foreboding.
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Patient
Dec 12, 2020
The entire staff was great
The entire staff was great. Kendra was the nurse practitioner and I would definitely give her five stars along with the young lady that helped check me in and got me ready to see Kendra. I’m sorry I don’t know her name. I would definitely use them again.
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M. O.
Dec 12, 2020
Good experience
The staff was kind and helpful and the wsit was very reasonable.
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Carolyn P.
Dec 12, 2020
Excellent customer service
Excellent customer service, very cognizant of COVID 19 protocols. Exceptionally clean, staff very professional.
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