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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Dec 19, 2020
Service above & beyond
While I was initially frustrated trying to make an appt, once I had the appt, everything went smoothly. Staff went above and beyond and were very knowledgeable & helpful with my issue.
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Patient
Dec 19, 2020
Great location
They were very friendly and efficient. It was a smooth process to a tough situation
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Toni H.
Dec 19, 2020
Very professional and kind
Very professional and kind. I always would recommend Bettermed. My first place to go. Excellent care, thank you.
Report
Samuel F.
Dec 19, 2020
These guys were awesome!!
These guys were awesome!!! They went above and beyond with me. Stayed and chatted about my health and gave me plenty of time and testing. It was a great experience. Thank you guys!
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Patient
Dec 19, 2020
BetterMed has brought customers service…
BetterMed has brought customers service to urgent care. They are very efficient, attentive and pleasant to work with.
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Patient
Dec 19, 2020
They were very efficient and quick.
They were very efficient and quick.
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Sarah W.
Dec 19, 2020
Great service
We came in 20 minutes prior to closing, everyone on staff was friendly. We were checked in efficiently and taken back without waiting. The PA was thorough and compassionate. The lady that helped with X-rays was kind.
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K. B.
Dec 19, 2020
Highly Recommend
Highly Recommend - Great group. Very polite. The doctor took her time and explained everything and listened to my concerns.
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