C. T.
Severe Asthma Attack
Thank you for giving me a intravenous steroid to open my lungs during a severe asthma attack on last Tuesday. I appreciate you calling Chesterfield EMS in a timely manner to get me to the ER to save my life.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 327 reviews with 4 stars · Clear filters
C. T.
Thank you for giving me a intravenous steroid to open my lungs during a severe asthma attack on last Tuesday. I appreciate you calling Chesterfield EMS in a timely manner to get me to the ER to save my life.
Michael
My son was anxious about his Covid test. They made it easy and painless. I only wish they could have done an antibody test while we were already there.
Patient
Appointment is difficult to get
Patient
Went for a Covid test and it was quick and everyone was friendly. Great experience. Booking the appt was a little glitchy also maybe it was me but it would've been helpful if the confirmations I received had the address but other than that everything was great.
Patient
Charged me $497 and didn't even bill insurance. I called and they were able to change my bill to go to my insurance.
Response from BetterMed Urgent CareNov 24, 2020
Hi There, We are sorry that you've had a negative experience. Thank you for bringing this to our attention. We will share it with management and someone will be reaching out.
Patient
Leaving credit info instead of allowing me to pay my copay was not a choice I wanted -all else was good.
Patient
Friendly staff, super clean facility that takes COVID-19 very seriously by the way they handle appointments and cleaning, quick and easy to get an appointment too.
Patient
They were very good. Just hard to get a COVID-19 testing appt which their website says you need to be tested. But w Thanksgiving coming up, I guess that’s understandable.