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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Dec 21, 2020
We were treated with concern and…
We were treated with concern and kindness. Treatment was thorough and fast.
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Patient
Dec 21, 2020
Thank You
I was very impressed with the way things were done. Thank you for all your hard work.
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S. B.
Dec 21, 2020
BetterMed is always very professional
BetterMed is always very professional, very efficient, and this was no exception. Good communication the whole way as to when to enter, explaining the process, then coming back with the results. Second time I have been to a BetterMed for a covid test, and it my preferred place to go. Thanks again for the terrific service, and thanks for being there for the rest of us.
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Patient
Dec 21, 2020
My experience was quick and the…
My experience was quick and the providers were pleasant.
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Susan S.
Dec 21, 2020
Staff was very friendly
Staff was very friendly. Was treated with respect. They went over my care instructions very well.
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Patient
Dec 21, 2020
Wonderful service
Wonderful service
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Customer
Dec 21, 2020
Fast and efficient
Fast and efficient. Easy in and out for negative Covid and flu tests. What a relief!!
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Patient
Dec 21, 2020
Everything was perfect from scheduling
Everything was perfect from scheduling, arriving, and exam room with each staff member receiving an EXCELLENT rating!!!
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