BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Marguerite M.
After 2 weeks of night sweats and feeling generally unwell, I decided to go to Better Med (I could not get to my primary physician). They ran all kinds of tests, x-rays. After all the results the NP said I should go to the ER. I have to say that from when I arrived to the time I left, I got excellent care. It was a very clean and well run place. I went to the one in Mechanicsville, VA
Susan
Very caring front desk staff--every single time I go! Professional care and concern from the doctor, with obvious attention to detail. I never feel I am rushed out of the office or that I am only receiving "temporary" care for my immediate problem. I can be sure I will be given the time to discuss my issues fully. Couldn't be happier with an urgent care facility!
Patient
My experience at BetterMed could not have been better. The staff was friendly and knowledgeable, their COVID-19 protocols were great and made me feel safe and I was in and out in no time. Will not hesitate to go to BetterMed again if needed!
Patient
Professional and friendly service and great staff.
Blair H.
The staff at BetterMed was so helpful to me in monitoring my COVID status. I came in twice for testing. The second time I had symptoms and did the rapid test which was negative. But the PA took extra time with me and recommended a PCR test to be more confident in the outcome. He prescribed an antibiotic in case my test came back negative that I'd gave something to take to get better. My PCR test was positive - they called very quick to let me know i was positive and saved my family from being exposed over the holidays. THANKS BETTERMED!
Sharon T.
Went in for a possible sinus infection, and was tested for Covid and Flu. Glad tbey did.I was treated with kindness and found out i had flu B. Very helpful staff.
Mark
Quick, thorough service
Ellen G.
Professional, on time, knowledgeable, helpful, friendly. A very positive experience.