BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 327 reviews with 4 stars · Clear filters
Patient
My experience was fine. It said to call when I got there instead of coming into the office due to Covid-19. When I arrived I called and no one answered the phone. So i walked in and a friendly receptionist greeted me. I was the only one in the waiting area. The service was fine and quick. I just didn't understand why they said call first and no one answered the phone.
Patient
Very nice staff, just waited awhile to be seen.
Patient
Very happy with the way the staff performed
Patient
My test went smooth, very timely and well organized. My wife and I test on the same day at different locations, she got her results the morning of the second day, so I called my location about 3pm of the same day. The person was not ugly, but not as friendly as I expected, her bed side manner could have been nicer. My wife's location looked up the results while on the phone, my location had to research and get back to me. If I hadn't called, I don't know that I would have gotten the results that day, which I needed to go back to work.
Patient
My son had some sort of reaction. They were helpful and efficient. Now we wait to see if he gets better.
Sandy C.
Excellent service one I got in. They seem to have a problem with dropping names off their schedule.
G T.
Dr. Monica was GREAT!!!!! She gave an explanation of my symptoms, very warm and professional.
Diane M.
I had to wait a long time but besides that everyone was very kind and professional. The office was very clean. The COVID workflow for safety is appropriate and appreciated.