Patient
A wonderful experience on all fronts
A wonderful experience on all fronts - easy to use website, great doctors and nurses Highly recommend!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
A wonderful experience on all fronts - easy to use website, great doctors and nurses Highly recommend!
Patient
The appointment was easy to get online and the doctor that we saw was personable and friendly. The location felt extremely clean and the front desk person was super nice. The entire experience was extremely efficient. Hopefully we don't need urgent care very often, but I'll definitely go there again if we do.
Patient
The nurse was super helpful, I asked to also be tested for strep and he didn’t argue (as I’ve experienced before) and the doctor was knowledgeable and even gave me a fabulous tip For ear pain!
Patient
Excellent service
Patient
I was in and out relatively fast - appt was for a covid test.
Steffanie W.
The nurse and the doctor were both professional and friendly. I was seen very quickly and felt cared for and safe, especially since I was Covid positive and needed some additional medication. I would highly recommend Better Med.
Patient
Service provided was great, everyone was friendly, and it was no wait time with appointment made ahead online! Excellent!
Anonymous
I needed a covid pcr test for overseas travel, with my destination country requiring the test be done within 48 hours of departure. The staff at Bettermed were so accommodating, requesting expedited results and then immediately uploading on the portal so that I had them on arrival. Everyone was so kind and helpful, I’m grateful!