Patient
Great service - PA and nursing staff professional and kind
Great service; The PA was so knowledgeable and helpful. Will use again.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 3,493 reviews with 5 stars · Clear filters
Patient
Great service; The PA was so knowledgeable and helpful. Will use again.
Raven
Setting up an appointment for my COVID 19 rapid test was a challenge as I had to log on at 12:00AM the day of; however, obviously demand for a test is high. Appt. slots at most locations were gone in 4 minutes! Thankfully I secured an appt. at the Regency location. Staff was friendly and very helpful!! Very professional and everything went faster than I expected. The PA that gave me my results made sure I had all my questions answered and took his time. I didn’t feel rushed out. Overall very great experience. I thank you all!!
Patient
I was bitten by a dog and the team at Shortpump did a great job treating my bite.
Caroline
I have already done a survey on our experience at Better Med. They are great!
Patient
First two times there the people are so nice so this will be the place i come to from now on thanks for being so nice
Patient
Better Med has been excellent and very professional in regards to COVID-19 testing. I give them TOP MARKS
MAX
Will Return When Needed
DCH
I highly recommend this location. Was able to get in, tested, diagnosed, treated and out fairly quickly. The entire staff was great.