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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

Showing 3,493 reviews with 5 stars · Clear filters

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Patient
Jan 15, 2021
Great experience here
Great experience here. The doctor actually took the time to ask questions and get to the root of my issue.
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Patient
Jan 15, 2021
The PA I saw was very knowledgeable…
The PA I saw was very knowledgeable about sinus infections and the correct treatments! I have an autoimmune disorder that complicates my treatment. But, he was spot on with treatments and recommendations!
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Patient
Jan 15, 2021
Great Experience!
Great Experience!
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Lori
Jan 15, 2021
Great experience with rapid testing
Great experience with rapid testing . Staff very professional! Thank you to the staff!
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Christina G.
Jan 15, 2021
Thank you!
My husband and I were down with Covid for almost 3 weeks. We ended up going to the BetterMed in Chester on 3 occasions to get tested. We also had 3 telehealth visits from your doctors. I have to say your team was excellent every step of the way. Your healthcare workers were nice, helpful and went out of their way to help us when we were at our sickest. Thank you!
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Lucio J.
Jan 15, 2021
I'm very please with the service that I…
I'm very please with the service that I received. Thanks very much!
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Patient
Jan 15, 2021
Great service and very friendly.
Great service and very friendly.
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Patient
Jan 15, 2021
Excellent care and concern
Excellent care and concern for my worries. Very organized during the registration process and nice people. I appreciated the constant communication on what was happening. A good experience all around. Being in healthcare myself, I am quite sensitive to how patients are treated. I felt very good about my experience. Great Job!
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