BetterMed Urgent CareReviews of bettermedcare.com

All good except was told it was up to me which covid 19 test to get knowing I was only symptomatic for 24 hours. Told the results were the same. Did the rapid and it was negative. Since my husband tested positive with the same symptoms the day before, I choose to have to pay for a second test, the PCR. IT was positive. I think knowing I had only had symptoms for a short time, the PCR should have been recommended. Plus the PA who took the sample for the PCR really got in deep to my sinuses for the sample. The first nurse to gather a sample didn’t go in as far or swab as long if that made any difference. Glad I opted for the second test because I was told I was fine and could return to work and could come back if I continued having symptoms.

The staff at BetterMed was super nice and very professional. My only complaint is that I had to wait almost an hour past my appointment time.

Everyone was friendly. I came in for a Covid-19 test. When the nurse checked my heart rate it was fluctuating between 140-144. She asked if I was nervous and I said a little. She gave me a minute to breathe and try to relax. My heart rate was still high and we continued with testing. The nurse was very kind and so nice while testing me. Before I left I asked the nurse if I should be concerned about my heart rate and she said no.

I would have given a five but the young lady at the front desk needs more training on how to treat a patient.

Bettermed was excellent. Got my appointment online, arrived ahead of my appointment time and called inside. Check in was done over the phone due to COVID. Was called back shortly after and had appointment. All personnel were very friendly.

Very nice however way behind. Had to wait. 45 min after scheduled visit

Once inside the facility, everything was great, the staff was personable and easy to work with...but due to Covid protocols, we waited outside for 45+ minutes despite having an appointment time.

Just wish you had ultrasound ability. Dr was great and actually seemed to care. Frint desk was great too despite how some patients acted. Very patient and professional.