Better Lending LLC. NMLS 2085351 Reviews | Read Customer Reviews of betterlending.com

Better Lending LLC. NMLS 2085351Reviews of betterlending.com

4.782 reviews
Investments & Wealth
152 W Center Court, Schaumburg, Illinois

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Better Lending LLC. NMLS 2085351

About Better Lending LLC. NMLS 2085351

We are a full-service mortgage lender with an easy and transparent process, with lower rates.We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.NMLS: 2085351

Better Lending LLC. NMLS 2085351 (betterlending.com) has 82 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: betterlending.com
Website: betterlending.com
Category: Investments & Wealth
Location: Schaumburg, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 28% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Better Lending LLC. NMLS 2085351 reviews

82 approved reviews, newest moderated first

Tarl G.
Jan 29, 2025
Great company
James did a wonderful job with our refinance.
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Consumer
Jan 23, 2025
I want to say James was wonderful thru…
I want to say James was wonderful thru the whole process we had several road blocks thru the process but he made sure we could try a different way until it finally was done. He is a asset to your company and you are so lucky to have such a dedicated employee..
Response from Better Lending LLC. NMLS 2085351Jan 27, 2025
We really appreciate you taking the time to leave us a review, about James and the service he provided to you. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
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Valancia J.
Dec 17, 2024
Trena was very professional impatient
Trena was very professional impatient, and was there every time I needed her and explain everything to the tea and was there until the day of closing and very comforting
Response from Better Lending LLC. NMLS 2085351Jan 27, 2025
We really appreciate you taking the time to leave us a review, about Trena and the service he provided to you. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
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Tiffany
Dec 17, 2024
Better lending loan officer Trena…
Better lending loan officer Trena Jackson has gone over and BEYOND FOR MY CLIENTS!!! Trena provides exceptional customer service. Trena will be my preferred lender when it comes to getting my clients in their home. Thank you Trena you are amazing.
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Dierdre J.
Dec 17, 2024
Ms.Treana Jackson, Loan Officer Extraordinare
Ms. Trena Jackson was very professional, attentive and transparent I must say. She was very knowledgeable and what caught my attention the most is that when I would speak with her to get clarity, she "Listened to Understand, not to Respond" which made this Closing go smoothly as possible!!! I will recommend Ms. Trena Jackson to be your Loan Officer Extraordinaire!!!!!
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Patience S.
Oct 29, 2024
0/10 would not recommend
0/10 would not recommend- my friend just closed on his house with this company and the whole process was a mess from beginning to end. Horrible communication, errors on paperwork, when it was time to get homeowners insurance they kept pushing back the closing date over 3 times and he was forced to change the insurance as well. They raised his deposit AND his mortgage rate 2 days before closing. He had to continually call and text them for them to even respond. Then finally on closing day they forgot to tell him to get a cashiers check for the payment. If u decide to still go with this company try to avoid working with Trina - Brittany and Angelika whole process took 3 and a half months
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Meredith T.
Oct 18, 2024
Kevin surette was the most helpful and…
Kevin surette was the most helpful and kind person I’ve worked with in a long time. He made the process so easy. Being able to do all of this from home and with ease was the best process I could’ve hoped for.
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Phillip T.
Oct 17, 2024
It was quick and easy.
It was quick and easy.
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