Better Lending LLC. NMLS 2085351Reviews of betterlending.com

Please read. I did a VA refi. I will not do business with this company in the future. They took their time in everything and continued to request mor and more paperwork. The loan officer was great. But they work with so many third party companies that makes the experience look like a dam nightmare. I told my loan officer that I would not be doing business in the future. I did a refi and took cash out. The title company that works with them in california was also a nightmare. In 6 months once rates drop I will do another refi but with a different company. Good luck if you choose this company

Am I owning better leadding any loan?

Applied for a VA cash out refinance through this company. They will always changes every time you thought that you finish the process they asked for something else as a veteran I would urge all veterans to stay away from this company. They run the company like a if you were buying a car And you would talk to one person one person and they always changes it around like a Mickey Mouse organization veterans beware

0/10 would not recommend- my friend just closed on his house with this company and the whole process was a mess from beginning to end. Horrible communication, errors on paperwork, when it was time to get homeowners insurance they kept pushing back the closing date over 3 times and he was forced to change the insurance as well. They raised his deposit AND his mortgage rate 2 days before closing. He had to continually call and text them for them to even respond. Then finally on closing day they forgot to tell him to get a cashiers check for the payment. If u decide to still go with this company try to avoid working with Trina - Brittany and Angelika whole process took 3 and a half months

Well what can I say. These days people do anything for click and views. Better Lending is a horrible mis leading company. The so call owner of this company, Angelo Christian and his so called mortgage support specialist Andrea Fowler, gotta be the worse people I've encountered when it comes to doing professional business. Here are my quick facts on my experience dealing with them. 1) Andrea denied me my approval at first, because I didn't have the funds in my account. I explained to her the proper steps I was gonna do to get all funds dealing with this mortgage. She explained to me however I get it, it must sit in my account for 30days and they must know where it comes from. I had no issue with that but I didn't wanna wait 30 days. 2) I told the so call boss Angelo what my issue was, he said no problem just do a 45 day contract. We both relayed the message to Andrea to get the ball rolling. She agreed and gave me the approval letter. 3) I gave them everything they ask for paperwork wise. Not to mention my credit scores was perfect. I have long credit history with no negative impacts. I make well over the money for the home I was trying to purchase, but anyway fast Forward. I ask Andrea a round about how much money I needed in total to get the home. My down payment and closing cost with the insurance, she told me 52k. So I just rounded it out to 55k. to make sure, not to mention this lady says she have 20 plus years in this field. 3 weeks in here they coming with, I need reserve money. Which is 24k. Never not one time did they mention this at the beginning. My question is why. I was able to get the 24k gift. Now it's the last week B4 closing, we getting the insurances stuff together. No one on there end said nothing my flood insurance from the seller wasn't emailed on time. So I missed original closing date 4/9/24. So at this point, the only thing was holding me up was flood insurance. My closing date got pushed to the 12th. 3 days later. Here come the next lie from the so called boss Angelo on the day B4 the second closing. He calls and tell me I can't use 29k of my money because the 30 day period wasn't up. Which it was clearly up. That's why he agreed to give me a 45 day contract. Andrea gave me the approval letter. Then this dude come back and say I suppose to wait 30days then start the contract. So why would you give me a 45 day contract. This company has all kinds of excuses. Like I was at fault. But they said I missed closing on the 9th for the flood insurance didn't go through on time. Then these people adding there fee's which was up to additional 12 to 15k. So instead of me thinking max 55k it was 68k to close. Now let's back track I needed all money to be in my account for 30 days to get the approval. They already knew what I had and it wasn't 68k. So why did these people give me a approval from the start. The lady Andrea personally told me she quit after my situation but she kept emailing me from there business email. Lie after lie. This company is a disgrace for mortgage lending in my opinion. Angelo wants to do mis leading videos on YouTube for clicks. My 800+ credit scores, I felt like I didn't have no credit and was looking for a handout. Which definitely wasn't the case. You guys be careful out here with these online lenders. This company didn't deserve this 1 star but trust pilot wouldn't let me.

Prior to trying to refi with better lending I tried with American finance. American finance paid for my appraisal and at the end I was unable to refi because I needed reserves that I didn't have..no biggie... then better lending told me they didn't see why I needed reserves and could refi and get me a great rate.. after a month of dealing with the paperwork and getting my appraisal that I had to pay 700.00 to get. They asked if I had reserves and that if I didn't they couldn't help me. So at the end of all this. I'm not getting my refi and I'm out 700 bucks for things I told them about and Sean told me oh no no you will be great we will get this all done... worst experience ever.