Better ImpactBetter Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
Excellent
IT & Communication · Evanston, Illinois
Excellent
IT & Communication · Naperville, Illinois
Excellent
IT & Communication · Chicago, Illinois
Excellent
407 approved reviews, newest moderated first
Corina Sadler, C.
I have been using Better Impact for the last 9 years, it is the BEST software for my volunteer program which has about 2,000 online profiles each year. They really listen to their customers and implement feedback continually into the software.
Response from Better ImpactApr 11, 2017
"Blush"... thanks Corina.
Marcus R.
Excellent customer service. The help team are always on hand and LISTENING to clients RE: constant improvements. The software is very powerful and keeps getting better. I would recommend Better Impact to any volunteer manager in any organisation.
Steve P.
Great system, easy to use and implement, first class help desk and staff which is set up really well. Our Volunteers are embracing the change the system has delivered in a really positive way
Julie
Better Impact is a volunteer ICT system and it does what it says on the tin. It's full customisable so give you flexibility to write your own custom fields in to suit your service/organisational needs. We've been using this now for quite a few years and wouldn't change it. They've upgrade to have a client module which is great for what we need, it allows you to associate a volunteer with a client :) Their support is excellent and someone always gets back to you if you have a question or an issue.
Megan
Apart from the software itself, which is constantly being updated with suggestions from actual users and is customisable for each organisation's needs, it's the customer service that makes it a pleasure to use Better Impact. The instant messaging service means that your query will be answered, if not resolved, within minutes. I recommend Better Impact to all of my networks!
Beverly
Always prompt response and direction given.
Meghan K.
Excellent product, excellent, friendly and immediate customer service. I've used it for 12 years and can't conceive of using anything else. Volunteers find it super intuitive and user friendly.
Kathy
We have used this software since 2006. The software is easy to use, captures the many requirements for successfully managing volunteers, and can be used by many persons within one organization. Staff and volunteers can access from anywhere as it is internet based. The various types of reports that can be generated from this software are great tools. The Customer Service is excellent, always happy to help, respond quickly and resolve any issues immediately. I would highly recommend this company to anyone in the field of Volunteer Management.