Justin S.
Amazing Product
Amazing Product! They are always there to help!
Response from Better ImpactNov 2, 2017
Thanks Justin. We LOVE to help!

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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407 approved reviews, newest moderated first
Justin S.
Amazing Product! They are always there to help!
Response from Better ImpactNov 2, 2017
Thanks Justin. We LOVE to help!
Roshini R.
This software is amazing! Although I have been using this software only for a short while, I am so impressed by the product and the customer service. There have been several updates since I started using this software and they continue to improve the functionality. Andy, thank you for your constant support and availability to explain the simple and complicated questions, it is very much appreciated! One of the best products I’ve ever used and some of the BEST people to work with!! THANK YOU.
Response from Better ImpactSep 13, 2017
Thank you for sharing your experiences Roshini. I consider myself quite fortunate to get to work with the people that make up the Better Impact team. (Tony Goodrow, Better Impact CEO)
Melvin
This software is getting better and better! I remember using it back in V3 and the look-and-feel of that version. There is a huge difference between V3 and V4... I'm so amazed with all the functionalities in V4 and can't wait to see how the software evolves. The company is very responsive to suggestions and always happy to work with me/other users. Excellent customer service and I'm very happy that our organization chose Better Impact. Thanks as always for all the support the team provides - you all ROCK!
Response from Better ImpactSep 12, 2017
Hey Melvin - Thanks for posting this. You make me want to dig up some screen shots of version (lol). In late October we'll be rocking musically too when the Better Impact Band makes its event debut!
Daniel I.
The best volunteering database on the market, full stop.
Response from Better ImpactSep 1, 2017
... and we'll never be finished making it better. Thanks Daniel.
Christopher Powers, Programs C.
Better Impact is true to its promise of delivering ... ✓ Intuitive interface ✓ Knowledgeable and friendly support online or by phone ✓ Customized volunteer profiles and organization profiles ✓ Flexible scheduling with rules around who can do what ✓ Tracking and reporting on hours, outputs, feedback and more ✓ Individual and mass targeted communications ✓ Desktop and mobile online volunteer portals ✓ Professional data protection
Response from Better ImpactAug 24, 2017
Hey Christopher - Thank you for your comment. We work hard to deliver on what people need.
Megan N.
Better Impact makes managing a large volunteer program so much easier and more efficient. We have a large volunteer program of around 500 volunteers in various roles, both on-site and in the community. From managing rosters (in various roles/departments), reporting on hours and tasks, keeping track of who is (and isn't) 'on the clock', communicating and engaging with volunteers - it covers everything. Volunteers can log into the system and manage their own rosters, log their hours and achievements and stay better engaged with your organisation. We recently added an additional "client" module to our system, allowing us to integrate our volunteer data with the partner organisations some of our volunteers visit. The software is tailor-made by people who are experienced in the volunteer management world and it shows. We love it :)
Response from Better ImpactAug 22, 2017
Megan - Thank you for taking the time to share your volunteer engagement environment and your experiences with Better Impact. It's great to hear the integration is working out well for you. :-)
Jenny
I work for a Non-Profit Hospice organization (also Palliative Care, Bereavement, and soon PACE) and Better Impact has greatly impacted our success as a Volunteer Department! The level of customizatinon is hard to beat! The flexibility of report runnings accomodates everything I need for my grant, Medicaid, NHPCO reports etc.The customer service is excellent. I love that they have a product suggestion forum - and they actually respond to it! One of my suggestions was recently implemented in the update. Very pleased with this database, it has greatly improved staff and volunteer happiness in our experience.
Response from Better ImpactAug 22, 2017
Thanks for taking the time to comment Jenny. We love hearing that we have a positive impact on the work our clients do and the people they support.
Mary Beth R.
I have been using Better Impact software for three years . I have never used software that is more user friendly and intuitive. And if you DO happen to have a question you get an immediate response to your query. The training was so easy that I was able to custom design it to fit my work place needs within a very short time. Our volunteers range in age from 18-91 and all have commented on it's ease. If I wasn't working for my current employer I would work for Better Impact.
Response from Better ImpactAug 22, 2017
WOW, now we're blushing!