Quest Analytics BetterDoctor®Reviews of betterdoctor.com

I'm a massage therapist and only am contracted with one healthcare company directly. BetterDoctor faxes my office every week, claiming that I need to verify my information for an insurance company I have never been contracted with. They claim can't remove this from their records, that I have to contact the company (PacificSource) directly. So I contacted PacificSource, and they said I have to contact another company Uprise, who credentials mental health professionals. I am not a mental health professional! Uprise credentialing department phone# goes straight to voice mail and cuts you off before you can leave all the info they request. I left them 5 messages but they have never called back. This is WRONG. They should not be allowed to do this. As if this is not bad enough, BetterDoctor keeps merging me and my office roommate into one business, although we are not. We have corrected this in the past but they keep shoving our data together. You can see they are a datamining scam company by the way they answer: "Oh gee, we really are contracted by insurance companies, really we are, although we can't tell you which ones."

Sick of receiving these faxes to update my information. Just another ridiculous addition to the already ridiculous amount of paperwork that is associated with insurance billing. I have just completed the last one I intend to complete. If an insurance company kicks me off their provider list then so be it.

I just attempted to call and investigate as to what insurance company was using this company. I was told that there was only one individual who could help me and she was on a call. I am beyond tired of receiving these faxes requesting me to update my information!

Betterdoctor sent me a fax with the name of an insurance I am paneled with on top, as though that is who the correspondence was from. Reading further, it is yet another request to 'update' my profile that doesn't exist. Really gross they are now pretending to be affiliated with insurance panels to pressure practitioners into participating.

We have been receiving quarterly updates from betterdoctor.com. WHY??? We are NOT a patient oriented business. We are Adult Day Care and have been in existence, at the same location for 45 years. Please stop requesting these quarterly updates, as we are not out soliciting patients! WE DON'T HAVE PATIENTS. We Have long term participants. I will not be returning anymore faxes or mail correspondences.

Don't trust these people they use lying by inference in all their calls giving the impression you are not in compliance unless you contact them. This is a blatant falsehood... they are not to be trusted.

We dont want this unsolicited mail from this company. They are sending our info validation requests to our patients address - not sure where they are even getting that from. WE dont want to deal with them and want them to stop sending us mail or email or fax

Busy doctors don’t need BetterDoctors. I hope they go bankrupt so that they go away. They are redundant to CAQH, which insurers already use. I can’t believe they have VC investors, what an uninspired company. Those investors are stupid too, should have done their homework on CAQH. No relative is a doctor who could have told any of them about that?